In most business transactions, your professional relationship with a business goes as far as making the transaction to buy a product. Once you have paid for the product and it’s in your possession, that’s where the relationship ends. It’s not the same with automobile brands. They have to continuously provide services, even after the purchase. This is why automobile companies pay as much attention to customer care as they do to selling their products. With the launch of the Maruti Suzuki Rewards app, Maruti Suzuki has changed the way automobile companies provide customer care services. Here’s how: 1. You Get to Join the Loyalty Program The app serves as a loyalty program app for car owners. For every transaction to make at Maruti Suzuki (or any of its subsidiaries), you earn certain loyalty points. You can accumulate these points to get a discount on a transaction of your choice. The more transactions you make, the more loyalty points you earn and, as a res...